Customer Service Representative

1 week ago


Kothrud Pune Maharashtra, India Hunt Mantra Full time

**Your Responsibilities will include**:

- **Handle inbound calls from customers and clients**:

- **Identify the needs of customers, resolve issues, and provide solutions**:

- **Maintain good customer relations**:

- **Maintain records of the conversations with the customer and analyze the data**:

- **Write and submit timely reports on performance, targets, and customer queries This is a 24/7 support**:

- **Five-day working with Two days rotational offs**

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Night shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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