Customer Service Representative
7 days ago
**Your Responsibilities will include**:
- **Handle inbound calls from customers and clients**:
- **Identify the needs of customers, resolve issues, and provide solutions**:
- **Maintain good customer relations**:
- **Maintain records of the conversations with the customer and analyze the data**:
- **Write and submit timely reports on performance, targets, and customer queries This is a 24/7 support**:
- **Five-day working with Two days rotational offs**
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹40,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Night shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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