Telehealth Doctor

4 days ago

Mumbra Thane Maharashtra, India Evercaring Pharmacy Full time

Role overview

Provide safe care via video/audio/chat. You’ll triage, diagnose, treat, and counsel patients, document thoroughly in the EMR, and escalate or refer when in-person care is required—while complying with India’s Telemedicine Practice Guidelines.

Key responsibilities
- **Teleconsultations**: Conduct synchronous (video/phone) and asynchronous (chat) consults; capture history, perform visual exams where feasible, assess red flags, and set clear follow-up plans.
- **Clinical decisioning & prescribing**: Issue e-prescriptions responsibly per Indian telemedicine norms; promote antibiotic stewardship; avoid restricted substances; request labs/imaging when appropriate.
- **Triage & escalation**: Identify emergencies and complex cases; arrange referrals to in-person facilities/specialists and coordinate hand-offs.
- **Documentation & quality**: Maintain complete SOAP notes, diagnosis codes, and care plans in the EMR; close loops on test results and callbacks; meet internal clinical audit standards.
- **Patient education**: Provide clear instructions, lifestyle advice, and medication counselling; share written summaries after each consult.
- **Care coordination**: Work with specialty panels, diagnostics partners, pharmacies, and care managers for continuity.
- **Compliance & privacy**: Obtain/record patient consent; follow clinical protocols, e-prescription and record-retention norms, and applicable data-protection requirements in India.
- **CME & protocols**: Participate in case reviews, morbidity reviews, and ongoing training; help refine triage pathways and clinical SOPs.

**Qualifications**:

- **MBBS** with valid registration as a **Registered Medical Practitioner (RMP)** with a State Medical Council/NMC (mandatory).
- 1-3 years’ clinical experience (primary care, urgent care, emergency, or specialty outpatient).
- Certificate/coursework in telemedicine as per national guidelines (or willingness to complete within joining timeline).
- Comfortable with EMR/e-Rx systems, video platforms, and secure messaging; strong typing and digital bedside manner.

Work setup & shifts
- Quiet, private space; reliable laptop with webcam, headset, and stable broadband; backup power/hotspot.
- Rotational shifts including evenings/weekends/public holidays (24×7 coverage model); predictable roster shared in advance.

**Job Types**: Full-time, Permanent

Pay: ₹15,058.77 - ₹90,730.21 per month

**Benefits**:

- Work from home

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