
Customer Service Representative
1 week ago
_**CV: 75748 61560**_
- **Job Description - Customer Service Representative (CSR)**_
- **Location**:
- Andheri - Shott Amusement Limited - 4th floor, Crystal Point Mall, New Link Rd, Sahayog Nagar, Bhudargarh Colony, Andheri West, Mumbai, Maharashtra 400053
- Nesco - Shott Amusement Limited - Unit no. 10, Behind Rajdhani Restaurant, Gate no. 2, NESCO centre, Western Express Highway, Goregaon (E), Mumbai - 400063
| Permanent | Fresher-Friendly
**Salary**:
- ₹14,600 (for Freshers)
**Eligibility**:
- Minimum 10th / 12th Pass or Graduate
**Key Responsibilities**:
- Assist customers and ensure excellent service
- Explain and demonstrate games to customers
- Handle cashiering and billing processes
**Working Hours**:
- 9-hour shifts per day
- 1 weekly day off
- Public holidays and weekends are working days
**Shift Timings**:
- Female (Rotational): 10:00 AM - 7:00 PM | 11:00 AM - 8:00 PM | 12:00 PM - 9:00 PM | 1:00 PM - 10:00 PM
- Male (Rotational): 1:00 PM - 10:00 PM | 2:00 PM - 11:00 PM | 3:00 PM - 12:00 AM | 4:00 PM - 1:00 AM
**Note**: Must be available for all shifts during the first 15 days of joining
**Benefits (Post Probation)**:
- Incentives
- 24 days paid leave per year
- Double pay on public holidays
- General and COVID-19 Mediclaim coverage
- Child education benefit
**Requirements**:
- Must follow grooming and uniform standards
- Comfortable with rotational shifts and standing work
**Job Types**: Full-time, Fresher
Pay: Up to ₹15,000.00 per month
**Benefits**:
- Provident Fund
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