Jira Confluence Administrator

23 hours ago

Remote, India InDepth Engineering Solutions, LLC Full time

This is a remote position.

**Remote India**
- Have good understanding of the business process that are supported by **Jira and Confluence**
- Be a leader on tool usage, standard methodologies, and implementation
- Document technical solutions that align with enterprise objectives
- Identify and communicate gaps between current and desired end states
- Work with users to ensure consistent performance
- Be a trusted support and escalation point for technical issues
- Assist with delivery management processes and enforcement
- Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools
- Communicate and collaborate with internal/external teams

THIS IS WHAT YOU'LL NEED:
Educational Background: Bachelor's degree required.

Experience administering **Atlassian products.**

**Requirements**:
Qualifications:

- ** 3+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.)**
- Process oriented mindset. Good experience in the enablement of enterprise-level processes using Jira and Confluence.
- Experience with configuring and supporting integration using development tools on Jira
- Conceptual and practical understanding of** SDLC, ITIL and Agile Frameworks**
- Technical understanding of common networking terms and tools
- Previous experience working in a dynamic and agile environment
- Able to work independently with mínimal guidance in a rapidly changing environment
- Ability to manage multiple clients and deliverables at any given time through effective time-management and planning - Demonstrate good interpersonal skills and communication, both written and spoken
- Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude - Good work ethic and the ability to work with diverse teams across different time zones - Strong ability to multi-task and adapt to changing priorities Ability to Travel: 10% to 25% travel nationally

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