Operations Team Member-ops-cms Operations

2 weeks ago

Mumbai, India Kotak Mahindra Full time

Job Role: - Scrutiny of documents - Completion of document verification as per agreed TAT - Ensuring approvals are taken as per delegation matrix. - Maintenance of customer masters in the CMS system. - Liaising with Product sales managers / Service solution group for resolution and improvement of First Pass Ratio. - Timely completion of client setup and sending welcome letters to the corporates/Sales team - Coordination with other stakeholders like CMS Servicing/Payments, PSM, RM, LCC,BSG,IT etc - Ensuring timely & accurate submission of MIS and should be good in analytics - Assisting PSM/Branch/Client for prompt closure of issues. - Should always be ready to accept new challenges and carry a positive attitude Job Requirements: - Graduate with minimum 3-5 years of Banking experience - Knowledge of banking operations (Basic knowledge of CMS would be preferred) - Understanding of New age Digital products - Should be familiar with banking systems like Finacle,Dotnet,Cashin etc. Ability to work under pressure in a dynamic environment - Should have eye for detail & be meticulous - Strong communication (Oral and Written) & Networking Skills - Should be a team player and self-motivated

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    2 weeks ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Limited Full time

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    1 week ago

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