Product Owner Ii

Hi, I'm

Arpana.D.R,

your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.

Channel the power of YOU as the next Product Owner at CSG.

Who will love this job
- A hybrid - you excel when you can choose your work style - remote, in-office, or a combination of both
- A leader - you dedicate time to mentor peers to help increase their customer and technology understanding
- An individualist - you succeed by leading your own projects and producing impactful outcomes
- An empath - you know how to connect and communicate with different audiences worldwide
- A collaborator - you love to work on projects that have functional workflows

What you'll do
- You will report to Manager Software Dev to contribute toward our growing Encompass Pro team
- You will participate in PI planning sessions to work closely with product stakeholders such as Senior Product Owners, Product Management Team or Client Services Team.
- Responsible for defining Feature Acceptance Criteria by capturing product management team’s point of view on user stories and use cases.
- Responsible for grooming and prioritizing team’s PI and defect backlogs effectively.
- Collaborate with Product Management Team, Technical Leads, and other Product Owners on cross-functional features to develop business use cases.
- Help assist the team in deriving the estimate and PI timelines.
- Help the team understand the Feature Acceptance Criteria and ensure the overall implementation provides the intended value by resolving ambiguities around functional and non-functional requirements.
- Facilitate the team with exploratory testing and ensure the PI delivery is in line with expectation.
- Officially accepts the stories developed by team that meets the acceptance criteria and facilitate demo sessions with appropriate stakeholders.

You should have
- Bachelor’s degree in Computer Science or related field.
- Ability to communicate complex product requirements clearly and effectively, in written and verbal form.
- Ability to break down business problems or solutions into smaller units that can be understood and delivered by a team.
- Experience in coordinating multiple scrum teams.
- Hands on experience with Atlassian products like Confluence, Jira and team collaboration tools is preferred.
- Exposure to API testing tools like Postman/Swagger is preferred.
- Exposure to SAFe agile principles and methodologies is preferred.
- Industry experience in telecom BSS is preferred.
- Strong presentation, communication, and co-ordination skills across region agnostic teams.

Perks & Benefits
- Work from Home, in-office, or hybrid
- Paid Vacation, Volunteer, Compassionate, and Holiday Time Off
- Insurance coverage for the family including in-laws, group personal accident and term life insurance policy
- Employee Insurance Top-Up
- Tele consultation
- Sodexo
- Emotional and Mental Well-being Support
- Parental Leave
- Education and Internet reimbursement

Our Story

For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.

Our Way of Life

Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our

locations

worldwide.

We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality.

We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who?

LI-Remote

Location(s):
India Remote

Location(s):
India Remote