Client Servicing Executive

5 days ago


Santacruz, India Suresh Wadkar's Ajivasan Music Academy Full time

**Client Servicing - Executive (Private Classes
- Online and Home Tuition)**

**Designation**:
Client Servicing - Executive (Private Classes
- Online and Home Tuition)

**Job Location**:
Santacruz West, Mumbai

**Job Profile**:

- Efficiently managing queries and concerns of the academy customers and providing them appropriate solutions.
- Maintaining end to end MIS of student’s data on excel sheets and Ajivasan software and on Excel sheets.
- Making monthly exit calls and maintaining MIS for the same.
- Responsible for the retention of customers in the academy.
- Responsible for monthly fee follow ups & collections

**Other Attributes**:

- Excellent Verbal & Written Communication in English, Hindi & Marathi
- Hand On experience in Microsoft word, excel & power-point

**Minimum Qualification**:
Graduation

**Working Days & Hours**:
Monday to Saturday: 10AM to 7PM

On the days of the events, the working days & timings will be kept flexible. Also, overtime / working on a Sunday will be compensated in the very next week.

**Experience**:
Freshers or Minimum 1 year of relevant experience

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Mumbai Suburban - 400054, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Work Location: One location



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