Customer Care Executive

6 days ago

Salem, India Best Track Call Taxi & Cabs Full time

**To interact with customers to address their concerns, answer their questions and assist them with their needs.**:

- **Managing incoming calls and customer service inquiries,identifying and assessing customer needs to achieve satisfaction**.
- **Build sustainable relationships and trust with customer accounts through open and interactive communication.**:

- **Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.**:

- **Follow communication procedures, guidelines and policies.**:

- **Take the extra mile to engage customers**

**Job Types**: Full-time, Part-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental Pay:

- Overtime pay
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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