Customer Care Executive
5 days ago
**To interact with customers to address their concerns, answer their questions and assist them with their needs.**:
- **Managing incoming calls and customer service inquiries,identifying and assessing customer needs to achieve satisfaction**.
- **Build sustainable relationships and trust with customer accounts through open and interactive communication.**:
- **Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.**:
- **Follow communication procedures, guidelines and policies.**:
- **Take the extra mile to engage customers**
**Job Types**: Full-time, Part-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
Supplemental Pay:
- Overtime pay
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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