Gsa - F & B Service

1 day ago


Kollam, India Fragrant Nature Kollam Full time

**Job Title**: Guest Service Associate (GSA) - Food & Beverage Service **Department**:Food & Beverage **Reports To**: F&B Captain/ Restaurant Manager/ F & B Manager **Job Summary**:
The Guest Service Associate is responsible for delivering exceptional service to guests in the restaurant, café, or banquet setting. This role involves greeting guests, taking orders, serving food and beverages, and ensuring overall guest satisfaction in alignment with company standards.

**Key Responsibilities**:

- Welcome and seat guests in a warm, friendly manner.
- Present menus, answer questions, and make recommendations.
- Take food and beverage orders accurately and efficiently.
- Serve food and drinks according to service standards.
- Ensure tables are properly set and clean.
- Handle guest complaints or concerns promptly and professionally.
- Work closely with kitchen and bar staff to ensure timely service.
- Follow hygiene, health, and safety guidelines.
- Maintain cleanliness in dining and service areas.
- Assist in setting up and breaking down events or buffets, if required.

**Job Types**: Full-time, Permanent, Fresher, Internship

Pay: From ₹14,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Rotational shift

Work Location: In person


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