Delivery Coordinator

About NCR

NCR Corporation (NYSE: NCR) is a leading software
- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title - Delivery Co-ordinator

Location - Puducherry

Grade - 8

Position Summary

As the single point of contact between the supply chain and Customer Project Manager, the Delivery Coordinator maintains proactive communication and interaction with Customer Project Managers and the Supply Chain personnel regarding order status in cases where an Implementation Coordinator is not assigned. He/she contacts the appropriate employees directly on any matters regarding queries, problems, change decisions, or required information. He/she is responsible for all the day-to-day activities within order management.

This individual would be self-motivated without supervision, with great attention to detail, and willing to go above and beyond what is asked.

Key Areas of Responsibility

Executes Order Change activities in ERP.
- Maintain accuracy of the Scheduled Arrival Date on customer orders to ensure proper sourcing and customer delivery.
- Restructure orders to generate staging configurations on orders that require staging.
- Ensure Promise Dates are maintained to meet Customer’s expectations.
- Interfaces with the Buyer to address supply and delivery exceptions that may interfere with the on-time or complete delivery of all hardware and software products associated with a customer sales order.
- Monitors inventory levels to assure material will be available and aligned properly to meet customer delivery requirements.
- Reviews excess inventory for rework and product substitution.
- Provide updates to management on potential risks or issues.

Basic Qualifications

Associates Degree and/or 2 years of similar work experience in Order Fulfilment.
- Applicant should have 2 years of experience in a customer-facing, customer service role.
- Balancing a variety of stakeholder needs and expectations.
- Dealing with organizational influences, ambiguity and continuous change.
- Self-motivated with the ability to work unsupervised.
- Good written and verbal communication skills.

Preferred Qualifications
- BA/BSC degree / Any PG Degree.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.