Customer Support Executive

3 days ago

Madurai HO Madurai Tamil Nadu, India SRI RAGAVENDRA ENTERPRISES Full time

Sri Ragavendra Enterprises, an **Authorized Faber Service Center**, is looking for a **Customer Support Executive** to handle customer calls, service requests, and appointment scheduling. This role requires strong communication skills and a customer-first approach.

**Responsibilities**:

- Manage inbound and outbound customer calls professionally.
- Handle service inquiries, complaints, and support requests.
- Schedule and coordinate service appointments with technicians.
- Maintain service records and follow up with customers.
- Provide basic troubleshooting assistance.

**Requirements**:

- **Qualification**: Any Diploma or Any Degree.
- **Experience**: 0-2 years (Freshers can apply).
- Strong communication and problem-solving skills.
- Basic computer knowledge for data entry and record-keeping.
- Ability to work in a fast-paced service environment.

**Benefits**:

- Competitive salary with performance-based incentives.
- Training and career growth opportunities.
- Friendly and supportive work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Do you have any purpose or reason for wanting to join this job?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Location**:

- Madurai H.O, Madurai, Tamil Nadu (preferred)

Work Location: In person

**Speak with the employer**
+91 9150016150

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