Tele-caller (Us Outbound Process)

1 week ago

Mohali, India Core Tech IT Services Pvt. Ltd. Full time

**Core Tech IT Services Pvt. Ltd.** is looking for a Tele
- Caller with at least two years of experience in the UK process (outbound process).

**Responsibilities and Duties**:

- Handle outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Up-sell other products wherever possible.
- Maintain good customer relations.
- Meet personal targets and work toward meeting team targets.
- Keep records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries

**Skills**:

- Prior experience with customer service/ UK process/outbound process.
- Good knowledge of CRM practices and systems.
- Customer-oriented attitude with professionalism.
- Intense multitasking, time management, and target-achieving skills.
- Excellent communication and listening skills with a good command of the English language.

Preferred Immediate Joiners
Night_Shift

Schedule:

- Night shift

Application Question(s):

- We must fill this position urgently. Can you start immediately?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 2 years (required)
- tele sales: 2 years (required)

**Speak with the employer**

+91-XXXXXXXXXX

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