Sales Support Assistant

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone Role Summary: The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will use data as a strategic asset to provide decision support, accurate planning of sales quota forecasting, and sales productivity reporting and efficiency analysis. Responsibilities & Requirements: - Preparation of quotations and processing of orders through SAP - Independent coordination and clarification of commercial and technical questions within the scope of quotation and order processing between the sales and technical departments - Determination of cost estimates - Customer focused and driven for results in a fast-paced environment - Understanding engineering standards, knowledge on reading drawings, bill of materials, spare markings - Independent working abilities under given guidelines - Interpersonal skills and strong communication skills, written and verbal, across different channels and audiences - Strong Commercial knowledge and attention to details - Fundamental understanding of pump parts to best drive solutions to our valued end user customers. Other duties as required Preferred Experience / Skills: - Engineering Degree in Mechanical/Production discipline) with 2+ years of experience in engineering industries. Those who are certified with an engineering diploma (3 years course) and pursuing engineering graduation can also apply. - Strong team building, organization, administration, communication, problem solving, influencing, and facilitating skills is required to manage. - Experience in CPQ tools (Configure, Price, Quote) tools and SAP - Fluency in Verbal and Written "English" communication. - Proficiency in basic IT tools such as Windows, MS-Office products, PLM and other related tools Taking ownership of actions, initiating things for process betterment and passion towards learning and mentoring **Req ID** : R-11492 **Job Family Group** : Sales **Job Family** : SA Sales Support EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision