Bilingual Customer Service Representative

5 days ago


Noida Uttar Pradesh, India Humaniquee Full time

We are seeking a detail-oriented and proactive Bilingual Spanish Process Specialist to join our team. In this role, you will be responsible for managing and optimizing processes while providing exceptional support to Spanish-speaking clients and stakeholders. Your ability to communicate effectively in both Spanish and English will be crucial in ensuring seamless operations and outstanding service.
- Serve as the primary point of contact for Spanish-speaking clients
- Translate and interpret documents, communications, and meetings as needed.
- Provide clear and effective communication in both Spanish and English.
- Address and resolve client inquiries and issues in a timely manner.
- Assist in developing and maintaining customer support materials in Spanish.
- Ensure high levels of client satisfaction and engagement.
- Prepare and present reports on process performance and improvements.
- Maintain accurate and up-to-date process documentation in both languages.
- Ensure compliance with relevant regulations and standards.
- Fluency in Spanish (Minimum B2 Level) and English is required.
- Minimum 06 months BPO Experience is required.
- Proven experience in process management, project management.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.

Pay: ₹30,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Experience**:

- Spanish: 1 year (preferred)
- BPO: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7304943308



  • Noida, Uttar Pradesh, India CORPAVENUE Full time

    **Job Title**: Bilingual Customer Service Executive (Spanish & English) **Process Type**: Voice (Customer Support) **Location**: Work from Office **About the Role** We are seeking talented bilingual professionals fluent in Spanish (B2 level or higher) and English to join our US Voice Customer Service Process team. This role involves assisting US-based...


  • Noida, Uttar Pradesh, India CORPAVENUE Full time

    **Job Title**: Bilingual Customer Service Executive (Spanish & English) **Process Type**: Voice (Customer Support) **Location**: Work from Office **About the Role** We are seeking talented bilingual professionals fluent in Spanish (B2 level or higher) and English to join our US Voice Customer Service Process team. This role involves assisting US-based...


  • Noida, Uttar Pradesh, India Wingardium Leviosa Full time

    A Customer Service Representative (CSR) plays a key role in ensuring customer satisfaction and maintaining positive relationships between a company and its clients. Job duties may vary based on the specific industry or company, but generally, a CSR is responsible for: **Problem Solving**: They identify and solve customer problems, aiming to provide a quick...


  • Noida, Uttar Pradesh, India Soltee by Sulakshana Monga Full time

    **Job Title**: Customer Service Representative **Key Responsibilities**: - **Customer Support and Assistance**: - Provide accurate information about products, orders, shipping, returns, and exchanges. - Assist customers with placing orders, making payments, tracking deliveries, and resolving any order-related issues. - **Issue Resolution and Complaint...


  • Noida, Uttar Pradesh, India OUTCAST Full time

    **Role**: Customer Service Representative **Location**: Noida (Work from Office) **Experience**: Min. 1 year in **E-commerce/Fashion industry** **Responsibilities**: - Handle customer queries via **calls & chat**: - Assist with orders, returns, exchanges, deliveries - Maintain records & resolve complaints professionally - Coordinate with internal teams...


  • Noida, Uttar Pradesh, India True Beam Full time

    As an international customer care representative, you'd be responsible for assisting customers from various parts of the world with their inquiries, issues, and requests regarding products or services. Your duties might include: - Addressing customer concerns and resolving complaints in a timely and professional manner. - Offering product or service...


  • Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 15,00,000

    Customer Service RoleWe are seeking highly motivated individuals to fill the position of Customer Service Executive. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work in a fast-paced environment.Key Responsibilities:Making outbound calls to customers to confirm appointmentsProviding support to...


  • Noida, Uttar Pradesh, India Boxlike Solutions Pvt ltd Full time

    Daily Records **Recruitment Plan**Telephone Customer Service Representative Requirements: 1. Must have 3-4 years of customer service experience, including 1-2 years of telephone call experience, and be able to skillfully handle any type of customer complaints in different scenarios 2. Possess excellent thinking ability, be able to proactively think about...


  • Noida, Uttar Pradesh, India Ansari Corporate Advisors Full time

    **About Company** A Leading Advisory Firm. Specialised in Auditing, Taxation, Data analysis, Business Incorporation, Accounting, Advisory, Liquidation, and VAT registration & de-registration **Location**: - Noida Sector 63 **Salary**: - 20,000 to 25,000 Per Month **Excellent Communication skills is a must.** **Requirement** - Proven customer support...


  • Noida, Uttar Pradesh, India Career Crox Full time

    **Job Title**: Customer Support Representative - Samsung Process **Location**: Sector-60, NOIDA **Experience**: 1- 6 months in a calling process 2- Fresher are also welcomed **Benefits**: - Both-side cab facility provided. - Food Provided. **Responsibilities**: - Handle inbound calls and provide product support for Samsung users. - Resolve customer...