Counselor

4 days ago

Kolkata West Bengal, India SHARP SIGHT CENTER Full time

Go through the patient prescription and depending on the advice start the counselling.
- Show the presentation and explain the steps of the procedure/surgery.
- Confirm with the patient on his/her willingness to go ahead with the surgery/procedure.
- On confirmation check the type of patient( Cash,TPA, Panel).
- Depending on the type of patient explain FAB(Features Advantage Benefits) of the products to be used for the procedure/ surgery, and seek the consent from the patient for the same.
- Provide the estimate to cash patients and patients wanting to upgrade.
- Give the list of documents required for credit billing.
- Complete the IPD file.
- Enter the details in HMIS.
- Generate the pre OP instructions ,explain the same to the patients.
- Direct the patient for PAC (pre anaesthetic checkup)
- Get the prescription and estimate countersign by patients as a confirmation that the patient has understood the same.
- Keep a copy of doctor prescription and pre operative instructions in the IPD file.
- For credit patients following steps to be followed:

- A. submission of documents/asking the patient to get permission/intimating the panel/ getting permission.
- Direct the patient to billing for advance/ verification of documentation.
- Book the patient for the relevant surgeon.
- Directing patient for further investigations/ clearances as per requirement.
- To raise requisitions to stores on daily basis.
- Preparation of OT list one day prior to the surgery simultaneously coordinate with optometrist to confirm the surgical requirements.
- Coordinate with OT incharge and centre manager and call the patient for confirmation of surgery time.
- Handling any other patient queries.
- Forwarding the OT list to all relevant departments.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Work Location: In person

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