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Sales Telecaller

3 weeks ago

Kopar Khairane Navi Mumbai Maharashtra, India ANIL ENGINEERING PVT LTD Full time

**About Us**: Anil Engineering is a leading manufacturer specializing in Safety Fittings, Valves, Vaporizers, SRV Fittings. With a commitment to innovation and excellence, we strive to deliver top-quality products and exceptional service to our clients.

**Key Responsibilities**:

- **Lead Generation**: Conduct outbound calls to potential clients to generate leads and introduce Anil Engineering’s products and services. Identify and qualify prospects based on their needs and interests.
- **Sales Coordination**: Schedule and coordinate meetings, product demonstrations, and follow-up calls between the sales team and clients. Assist in preparing sales proposals, quotes, and other documentation as needed.
- **Database Management**: Maintain and update the CRM system with accurate and current information about leads, prospects, and customer interactions. Ensure data integrity and manage records efficiently.
- **Reporting**: Prepare and submit regular reports on sales activities, lead generation, and customer feedback. Analyze data to identify trends and opportunities for improvement.
- **Collaboration**: Work closely with the sales team and other departments to ensure seamless communication and coordination. Support the team in achieving sales targets and business goals.
- **Customer Relationship Management**: Build and maintain strong relationships with clients through consistent follow-up and exceptional service. Seek feedback and identify opportunities for enhancing customer satisfaction.

**Qualifications**:

- Proven experience in tele-sales or customer service roles, preferably in a manufacturing or industrial setting.
- Strong communication skills with a clear and persuasive telephone manner.
- Proficient in using CRM software and other sales tools.
- Excellent organizational skills and the ability to multitask effectively.
- Strong problem-solving skills and a proactive approach to addressing customer needs.
- High level of attention to detail and accuracy in data management.
- Ability to work both independently and as part of a team.
- Basic knowledge of manufacturing processes and products is a plus.

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- Good Hindi (preferred)
- Good English (preferred)

Work Location: In person