Scrum Master/team Coach

**About the Role**:
**Grade Level (for internal use)**: 10
S&P Global - Corporate

**About the Role**: Scrum Master/Team Coach

**The Team**: Digital Technology Services (DTS) is a part of the Digital Solutions corporate function. Within DTS, the Platforms & Tools teams build products and platforms that deliver value and meet customer needs, as well as help DTS achieve its strategic objectives.

**Responsibilities and Impact**: In this position you will be a member of the DTS Platforms & Tools teams and work in close partnership with Transformation Coaches/team to increase the effectiveness of SAFe/Agile practices and overall business agility. Specifically, the individual in this role will be a Scrum Master/Team Coach for an Agile team, performing the following but not limited to:
Acting as Servant leader and coach to Agile teams, fostering self-organization, high-performing team dynamics, continuous flow, and relentless improvement.

Facilitating team events and processes, supporting teams and Agile Release Trains (ARTs) in delivering value.

Educating Agile teams to maximize efficiencies and performance from Lean-Agile principles and practices to consistently deliver customer value.

Managing risks, mitigate impediments, and negotiate dependencies within and across Agile teams.

Working with Product Owners to ensure features and user stories are clear, concise, prioritized, and understood by every member of the Agile team.

**What We’re Looking For**:Basic Required Qualifications**:
Basic knowledge of the software development life cycle (SDLC) and/or Technology Infrastructure; understand other engineering processes and methodologies and leverage other techniques to provide value to a team/enterprise.

Demonstrated experience in facilitating and optimizing Scrum/Agile frameworks.

Ability to eliminate obstacles and blockers to help teams deliver value for our customers, and to identify, mitigate, and escalate risks.

Aptitude for nurturing self-organizing, high performing teams via servant leadership, individual coaching, and mentoring.

Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations.

Ability to facilitate constructive debate and resolve disagreements and conflicts constructively.

Proven willingness to learn, a positive attitude, and an ability to work in a fast-paced, high demand work environment.

A ‘Team First’ mindset and an ability to build and sustain trust at all levels across the organization.

Excellent communication, collaboration, and interpersonal skills.

**Additional Preferred Qualifications**:
Bachelor’s degree preferred in Business, Technology, or Operations. Certified SAFe Scrum Master, CSM, A-CSM, or equivalents.

Total 5+ years of experience with a strong track record (2+ years) of Scrum Master experience for internal Products in high-growth environments, with experience in the SAFe framework highly preferred.

**Domain knowledge is a big plus**: Knowledge of various Agile and engineering processes and methods (Infrastructure, Operations, Software Engineering), can speak intelligently about them and leverage other techniques to provide value to a team/Enterprise. Prior experience with ADO, JIRA, etc will be helpful.

**Return to Work**: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

What’s In It For You?

**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

**Our Values**:
Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

**Benefits**:
We take care of you, so you can take care of business