Chat Support Executive

2 weeks ago

Indore Madhya Pradesh, India Hiringepics Training & Placement Full time

Responsibilities
- Resolve customer issues in a timely and efficient manner.
- Maintain accurate and detailed records of customer interactions.
- Follow company policies and procedures while handling customer queries.
- Collaborate with other team members to improve customer service processes.
- Provide consistent and reliable information to customers.
- Identify and escalate complex issues to the appropriate department.

**Qualifications**:

- High school diploma or equivalent; a bachelor's degree is a plus.
- Previous experience in customer service or a related field.
- Strong written communication skills.
- Ability to handle multiple tasks and prioritize effectively.
- Excellent problem-solving skills.
- Attention to detail and accuracy.

**Job Types**: Full-time, Fresher

Pay: ₹22,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9009873447

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