Customer Success Executive

7 days ago


Mansarovar Jaipur Rajasthan, India Digiastic LLP Full time

We are looking for a **Client Success Executive**to act as the bridge between our clients and internal teams. This role is ideal for someone who enjoys client communication, has the flexibility to handle late-night calls, and can efficiently coordinate tasks with SEO, PPC, and Development teams.

**Key Responsibilities**

Attend and manage post-sales client calls.

Understand client requirements and translate them into actionable tasks for SEO, PPC, and Development teams.

Ensure smooth work allocation and tracking across teams.

Follow up on deliverables and timelines, maintaining a professional flow of communication.

Build positive client relationships by providing clarity, updates, and issue resolution.

Maintain proper documentation of assigned tasks, status updates, and client feedback.

**Requirements**:
Basic understanding of SEO, PPC, and web development concepts.

Strong communication and coordination skills.

Ability to work flexible/late hours as per client needs.

Organized, proactive, and able to handle multiple tasks at once.

Prior experience in digital marketing or client servicing is a plus.

**Why Join Us?**

Exposure to diverse projects across digital marketing.

Collaborative team culture with growth opportunities.

Learn hands-on by working closely with SEO, PPC, and Dev experts.

**Job Types**: Full-time, Permanent, Fresher, Internship

Application Question(s):

- We are offering for a full time on-site job role. Are you okay with that?
- We are located in Mansarovar, Jaipur. Are you okay with the location?
- What is your hometown and current location?

Work Location: In person



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