Reservations Associate
1 week ago
**Job Number** 24018913
**Job Category** Reservations
**Location** Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose,** belong** to an amazing global team, and **become** the best version of you.
-
Reservations Associate
2 hours ago
Kochi, India Marriott International Full timePOSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
-
Reservation Executive
2 weeks ago
Kochi, India Princy Travels Full time**Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by...
-
Reservations Associate
2 weeks ago
Kochi, Kerala, India Marriott International, Inc Full time**Job Number** 24089073 **Job Category** Reservations **Location** Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation...
-
Reservations Associate
5 days ago
Kochi, Kerala, India Marriott International, Inc Full time**Job Number** 24109452 **Job Category** Reservations **Location** Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...
-
Reservations Coordinator
1 week ago
Kochi, Kerala, India Marriott International, Inc Full time**Job Number** 24055038 **Job Category** Reservations **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Reservations Teamleader
2 days ago
Kochi, Kerala, India Grand Hyatt Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely...
-
Reservation Executive
5 days ago
Kochi, Kerala, India Marriott International, Inc Full time**Additional Information** **Job Number**25086970 **Job Category**Reservations **Location**Le Méridien Kochi, Maradu, Kochi, Kerala, India, 682304 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new...
-
Reservations Associate
2 days ago
Kochi, Kerala, India Grand Hyatt Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. You will be responsible to assist the in managing the Reservations Department and work closely with Marketing and Sales and other relevant...
-
Front Office Associate
2 days ago
Kakkanad, Kochi, Kerala, India PARK RESIDENCY Full time ₹ 1,44,000 - ₹ 2,04,000 per yearAs a Front Office Associate you will be a key member of our hospitality team, responsible for ensuring smooth and efficient front office operations. The role is key to creating a positive first impression of the Hotel.Key Responsibilities:Greet guests warmly upon arrival and assist with check in /check out procedures.Handle room reservations, cancellations...
-
Ticket Agent
5 days ago
Kochi, India Tourmax Destination Management Pvt Ltd Full timeAs a Flight Ticket Agent with IATA (International Air Transport Association) certification, you will be responsible for assisting customers in booking flights, providing information on travel options, and ensuring a seamless travel experience. Your role will involve utilizing your knowledge of airline ticketing systems, IATA regulations, and customer service...