Tele Caller Executive
5 days ago
Telecaller in MedicalRole
A Telecaller in the medical field connects healthcare providers with patients, offering services like appointment scheduling, follow-ups, and patient support.
Key Responsibilities:1. Patient Interaction:
- Make outbound calls to patients or potential patients.
- Provide information about healthcare services, treatments.
2. Appointment Scheduling:
- Book appointments for patients with doctors.
- Confirm and remind patients about appointments.
3. Follow-ups:
- Conduct follow-up calls to check patient satisfaction, treatment progress.
4. Data Management:
- Update patient records, databases with call outcomes.
5. Customer Service:
- Address patient queries, concerns about healthcare services.
Requirements:1. Communication Skills:
- Good verbal, written communication for patient interaction.
2. Medical Knowledge:
- Basic understanding of medical terminology, healthcare services.
3. Technical Skills:
- Familiarity with CRM software, telecalling tools.
**Benefits**:
1. Job Stability: Growing demand in healthcare.
2. Skill Development: Improve communication, sales, customer service skills.
l
Skills to Succeed:
1. Empathy: Understanding patient concerns.
2. Product Knowledge: Familiarity with healthcare services/products.
3. Persistence: Handling rejections, follow-ups.
Work Location: In person
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