Cse (Customer Support Executive)

1 week ago

Gurugram Haryana, India Nexus Jobs Full time

Position: Customer Support Executive

Headcount: 80 profiles

Location: Plot No. 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016

Work Mode: Work From Office

Process: International Process

Shift: 24/7 Rotational Shift, 5 days working with 2 weekly offs

Cab Facility: Odd hours cab facilities available

Job Requirements

Languages/Skillset:
Excellent communication in English

Must be fluent in either Spanish, French, or German (along with English).

Qualifications: Bachelor's degree (mandatory)

Experience: Minimum 3+ years in North America customer service as an agent.

Salary

Tier 1: Hindi/English - 32,000 CTC

Tier 2: French/German - 55,000 CTC

**Responsibilities**:
Handling customer queries and providing exceptional customer service.

Interview Process

HR Round

Operations Round

Joining formalities

call me if you have this experience -: 9772544341

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹35,000.00 - ₹50,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)
- Customer service: 3 years (required)

**Language**:

- English (required)
- German (required)
- Spanish (required)

**Location**:

- Gurgaon, Haryana (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 9772544341

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