Front Office Associate

1 week ago


Kochi Kerala, India Travancore court Full time

**Greeting and Welcoming**:Providing a warm and professional welcome to all visitors, clients, or guests arriving at the front desk or reception area.
- **Answering Phones**:Directing incoming calls to the appropriate individuals or departments, taking messages accurately, and managing phone inquiries.
- **Managing Inquiries and Providing Information**:Responding to questions, providing information, and assisting with requests from visitors, clients, or guests.
- **Handling Guest Check-in and Check-out**:Efficiently processing guest check-ins and check-outs, managing reservations, and coordinating with other departments for guest needs.
- **Maintaining Records and Files**:Keeping accurate records of visitors, guests, or clients, and managing files, documents, and correspondence.
- **Administrative Tasks**:Performing various administrative duties such as data entry, mail handling, and other tasks to support the smooth functioning of the office or facility.
- **Maintaining a Tidy and Professional Environment**:Ensuring the reception area is clean, organized, and presentable at all times.
- **Customer Service**:Addressing customer concerns, resolving issues, and providing excellent customer service to ensure a positive experience.
- **Coordinating with Other Departments**:Communicating and collaborating with other departments to fulfill guest needs and ensure seamless operations.
- **Handling Payments**:Processing payments, managing cash transactions, and maintaining accurate records of financial transactions.
- **Maintaining Confidentiality**:Ensuring the confidentiality of sensitive information and adhering to company policies.

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

Application Deadline: 18/07/2025
Expected Start Date: 28/07/2025



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