Clinical System Administrator

3 days ago


Bengaluru Karnataka, India Allucent Full time

At Allucent, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.

**In this role your key tasks will include**:

- Support the administration and maintenance of pharmacovigilance systems, ensuring compliance with safety reporting requirements and regulatory standards (FDA, EMA).
- Provide technical support to end-users across clinical operations, pharmacovigilance, and other departments. Train users on system functionality, best practices, and regulatory compliance requirements.
- Lead efforts to configure clinical and pharmacovigilance systems according to business needs, optimizing workflows, and ensuring alignment with operational goals.
- Ensure data integrity and proper system validation according to regulatory standards. Assist with audits and inspections as needed to demonstrate compliance with regulatory requirements.
- Manage system changes using proper change control procedures. Maintain comprehensive documentation of system configurations, user access, and administration activities.
- Collaborate with clinical operations, pharmacovigilance, quality assurance, and IT teams to ensure that system enhancements and configurations meet business and regulatory needs.
- Liaise with Veeva and other third-party vendors to resolve system issues, manage updates, and ensure the systems are functioning according to business and regulatory requirements.
- Develop and maintain reports and dashboards for clinical and pharmacovigilance data, supporting business decision-making and ensuring compliance with reporting requirements.
- Review, improve and evaluate IT processes and procedures within the Quality Management System.

**Requirements**:
**To be successful you should possess**:

- Bachelor's degree in Life Sciences, Information Technology, or related field. Equivalent experience may be considered.
- Strong understanding of system administration, configuration, and integration for Veeva Vault and pharmacovigilance platforms. Basic knowledge of database management and reporting tools is a plus.
- Familiarity with clinical trial processes, regulatory requirements (FDA, GCP, ICH), and pharmacovigilance standards (such as E2B for electronic adverse event reporting).
- Experience with system validation, data integrity, and compliance in a regulated environment (GxP).
- Experience managing relationships with external vendors, including coordinating system updates and troubleshooting.
- Veeva Vault Administrator Certification is a plus. Knowledge of pharmacovigilance regulations and software (such as Argus, ArisGlobal) is highly desirable.
- Ability to work in a fast-paced challenging environment of a growing company.
- Strong analytical and troubleshooting skills with the ability to diagnose and resolve system-related issues in a timely manner.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Detail-oriented with excellent organizational skills and ability to manage multiple projects simultaneously.

**Benefits**

**Benefits of working at Allucent include**:

- Comprehensive benefits package per location
- Competitive salaries per location
- Departmental Study/Training Budget for furthering professional development
- Flexible Working hours (within reason)
- Opportunity for remote/hybrid* working depending on location
- Leadership and mentoring opportunities
- Participation in our enriching Buddy Program as a new or existing employee
- Internal growth opportunities and career progression
- Financially rewarding internal employee referral program
- Access to online soft-skills and technical training via GoodHabitz and internal platforms
- Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
- Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees

**Disclaimers**:

- Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices.



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