Clinical Systems Administrator

4 days ago

Bengaluru, India Novotech Asia Full time

**Clinical System** **Administrator**

**Minimum Qualifications & Experience**:

- Degree in a related field; Computer Science, Information Technology and/or Information Systems.
- 2-3 yrs of experience in clinical trial systems supporting the CRO and/or pharmaceutical industry is advantageous.
- Veeva Vault admin/support experience will be highly favorable
- This will be a contractual role for 12 months period.

**Responsibilities.**
- Responsible for Clinical IT systems/Applications training to all regions & Users and act as knowledge expert for the systems.
- Primary liaison with vendors and Novotech IT for maintenance changes and upgrades.
- Lead and deliver UAT testing for system upgrades, new release(s) and change management in collaboration with Clinical Systems, IT and Business users.
- Serve as system administrator and post-production end-user support including helpdesk management.
- Reporting of Clinical IT systems/Applications status to system owners and/or Senior management.
- Be responsible for User instructions development, implementation, set-up and maintenance.
- Set up of New Projects/Study, System Specific Templates/Checklist, LOV's, Workflows etc.

Provide various reports from Clinical / IT Systems (with Gxp Categorization) in the form of data extracts from database (via SQL queries) as per study/ user requirements.
- In collaboration with the Clinical Operations and other applicable departments, assist in the development of new training materials, procedures and revision of current SOPs and guidelines as requested.
- Remain abreast of new developments in the systems and suggest improvements to drive efficiencies that benefit Novotech and end User as well as client services.
- Understand company processes in areas relevant to a CSA and be quality minded in performance of duties. Adhere to Novotech policies and be mindful of the role of Novotech ambassador when carrying out the CSA role.
- Understand the responsibilities of Novotech as a service provider in the pharmaceutical industry and ensure all communications with external parties present a positive professional image of the company.

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