QA - Service Assurance

22 hours ago

Noida Uttar Pradesh, India NTT DATA Full time

**Req ID**: 343129

We are currently seeking a QA - Service Assurance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

**Quality Assurance Analyst - Service Assurance (Transact Production Support)**

**Summary of role**:
**Key Responsibilities**:

- Analyze production defects, create test scenarios, and support root cause validation.
- Develop and execute test plans, test cases, and scripts to validate system functionality and performance.
- Validate fixes, patches, and enhancements deployed to production, and timely resolution of service issues within SLA targets, accuracy and completeness of test cases and defect tracking.
- Develop, maintain, and conduct regression test, functional, and performance testing for production changes and updates for T24 Lending.
- Coordinate UAT with business stakeholders, track defects, and oversee closure.
- Support release readiness checks, environment validations, and smoke testing.
- Document test results, QA sign-off, and traceability matrices.
- Collaborate with BA and technical analysts for seamless defect resolution.
- Ensure testing standards, quality processes, and best practices are followed.

**Skills and Qualifications**:

- 5-8 years of QA experience in banking, with 3+ years in Transact testing, production support with strong domain knowledge in SME/Corporate lending.
- Strong understanding of T24 Lending modules, workflows, and integrations. In-depth knowledge of multiple modules (including Arrangement Architecture AA) of Core Banking Transact.
- Experience in incident-based testing, regression validation, and change support.
- Working knowledge of JIRA, Confluence, ALM, and proficiency in testing tools and methodologies (e.g., Selenium, JIRA, Postman).
- Familiarity with Agile and ITIL processes.
- Strong analytical and communication skills

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