
International Voice Process Executive
3 days ago
**Urgent Requirement Customer Support Executives for International voice Process**
**Required profile**
- Min 06 month of international Voice experience
- Proving Customer Support In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
- Experience resolving customer issues in billing,
- Demonstrated communication skills.
- The clarity in thought process (Able to articulate his/ her thought)
- Ability to handle tough situations with customers.
- Strong ability to multitask and take fast decisions independently.
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
- Customer Centric & Logical Thinking & Need to be Enough Spontaneous
- Ensure Timely & Professional Responses to all customer queries.
**Perks and Benifits**:
- CTC 3.8 lpa to 4.9 lpa
- Joining bonus upto 20k
- Both way cab facility
**Call Sonam - 7480900914, Tanya - 9149313427**
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
- US shift
Supplemental Pay:
- Joining bonus
Ability to commute/relocate:
- Hinjewadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
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