Telecaller

7 days ago

Noida Sector Noida Uttar Pradesh, India Career Clinic Pvt. Ltd. Full time

Career Clinic is looking for a telecaller for contributing to the revenue of our company. You will be responsible for maintaining good customer relationships and closing the lead's deal over calls. A successful telecaller representative must be excellent at communication and must have superior people skills. They should also be comfortable and agreeable to represent the product or services over calls and resolve clients’ complaints and queries. In this role, you have to contribute to the company’s growth by bringing in customers.

**Responsibilities**:

- Contacting potential leads to inform them regarding the product and service.
- Answering all queries and questions regarding the company and service.
- Understanding customers’ requirements by asking questions and closing the lead.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Keeping a record of all the lead calls and notes of useful information.

**Requirements**:

- 1+ years of experience as a telecaller or any similar role.
- Knowledge of computer programs like CRM and telephone systems.
- Efficient with English/Hindi.
- Excellent interpersonal and communication skills.
- Excellent negotiation skills and the ability to resolve issues.

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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