Guest Relation Executive

4 days ago

Calicut, India Starcare Hospital Full time

Greet and communicate with the patients politely.
- Coordinate with the Ward Staff to speed up discharges / ready rooms by cleaning staff to enable efficient room allotment.
- Check and collect details of vacant rooms per patient need.
- Check the details of the admission request and accordingly coordinate and ensure faster admission process.
- Appropriately explain the financial details to the patient which including overall treatment expenses, surgery costs, procedure charges, room/ward tariffs (counselling regarding variation in the charges according to the room / ward occupied), packages (inclusions and exclusions) etc
- Appropriately explain to the patient/bystander about various regulations to be followed during the hospital stay, modes of payment accepted for interim bills,issue of bystander / visitors pass etc
- Prepare and complete all required documentation including the admission consent and online documentation.
- Effectively explain the methods of payment and collect initial deposit amount according to the admission category and prescribed procedures.
- Should the patient be covered by health insurance, collect requisite details on time and inform the insurance desk for follow up.
- Effectively coordinate transfer of patient to the ward/ room.
- Send report to all concerned in a timely manner.

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift

Supplemental pay types:

- Overtime pay

**Education**:

- Diploma (preferred)

**Experience**:

- Nursing: 1 year (preferred)
- total work: 1 year (preferred)

License/Certification:

- Nursing License (preferred)

Ability to Commute:

- Calicut, Kerala (preferred)

Ability to Relocate:

- Calicut, Kerala: Relocate before starting work (preferred)

**Speak with the employer**
+91 8606945533

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