
Service Advisor
5 days ago
Greet customers and offer excellent customer service from intake to release oftheir vehicles.
- Determine and diagnose car issues based on customer description and vehicle condition.
- Stakeholder management, CX handling, ticket management and Warrantyhandling
- Responsible for handling customer escalations at city level
- Driving better customer experience with instant resolution at the time of delivery
- Ensuring process and policy adherence across the function so that CX experienceis not impacted
- Understanding customer expectations in various aspects and sharing the samewith central team
**Job Types**: Full-time, Permanent
**Salary**: ₹11,824.37 - ₹26,146.84 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Car Technical service: 1 year (required)
Work Location: In person
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