Sales Executive

2 weeks ago

Seshadripuram Bengaluru Karnataka, India Trilokesh Gems and Jeweler's Pvt Ltd Full time

**Sales Executive - Jewlery Store**

**Location: Bengaluru**

***

**Roles & Responsibilities: -**

**1. **Customer Interaction**:

- Greet and welcome customers warmly as they enter the showroom.
- Understand customer preferences and requirements to recommend suitable jewelry items.
- Provide detailed information about the products, including their design, quality, pricing, and care instructions.

**2,** **Product Presentation and Sales**:

- Showcase jewelry pieces effectively to attract customer interest.
- Demonstrate the features and benefits of different types of jewelry (e.g., gold, diamond,).
- Upsell and cross-sell items to maximize sales, such as suggesting matching sets or additional accessories.

**3,**Inventory Management**:

- Ensure the display counters are stocked, clean, and organized.
- Track inventory to ensure availability of popular items and communicate stock requirements to the manager.

**4. **Handling Transactions**:

- Assist customers with billing and payment processes.
- Process cash, card, and digital payments accurately and efficiently.
- Issue receipts, warranty cards, and certificates for the purchased jewelry.

**5. **Customer Relationship Building**:

- Maintain a friendly rapport with customers to encourage repeat business.
- Handle customer queries and complaints courteously and resolve them promptly.
- Collect feedback and suggestions from customers for service improvement.

**6.** **Knowledge of Products**:

- Stay updated on the latest trends in jewelry, new collections, and promotional offers.
- Understand and explain the authenticity and certification processes (e.g., hallmarking, diamond grading).

**7. **Team Collaboration**:

- Work closely with colleagues to ensure smooth operations during peak hours.
- Assist in showroom events, promotional activities, and festive season campaigns.

**8. **Security and Safety**:
Follow security protocols to prevent theft or damage to the jewelry.

Report any suspicious activities or concerns to the management immediately.

**### **Key Skills Required**:

- **Communication Skills**:Strong verbal communication to explain product details and engage customers effectively.
**- **Customer Service**:A polite, patient, and approachable attitude to create a positive shopping experience.
**- **Product Knowledge**: Basic understanding of different types of jewelry, stones, and metals (training will be provided).
**- **Attention to Detail**:Ensuring accurate billing, payment processing, and product handling.
**- **Salesmanship**: Ability to persuade customers and meet sales targets.

**Job Types**: Full-time, Permanent

Pay: ₹15,062.05 - ₹21,469.26 per month

**Benefits**:

- Flexible schedule
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Management: 1 year (preferred)

**Language**:

- Hindi, English, Kannada (preferred)

Work Location: In person

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