
Administrator - Digital Network & Security
1 week ago
**Required Skills**:
Technology | Networking Context | Small Office
Technology | Network Support | L2 Support
Technology | Data Center Administration | Networking
Technology | Networking Knowledge, Concepts | Network Security
Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices
**Education Qualification**:
B.Sc
**Certification Mandatory / Desirable**:
Technology | Networking Certifications | CCNP | CCNP Security
Hardware and Network
a. Create incidents upon alert validation in the monitoring tool against the correct Configuration item (CI) with SOP s provided.
b. Perform SOP based changes e.g. Move Add Change Delete (MACD).
c. Understand different parameters used for monitoring and notify to resolution team responsible for resolution VPN
- Monitor and Perform health checks on VPN devices
- Triage with respective teams to resolve issues related to Link and Authentication.
- Troubleshoot VPN Client related issues: Certificates, Authentication, Internet issues, and browser issues.
Configuration respected to User creation and assignment to groups Proxy
a. Monitor Vital Parameters of the proxy: number of sessions, CPU, Memory, Connectivity issues: Link, Network Capacity, errors.
b. Triage: Perform Triage with Respective team to ensure resolution.
c. Troubleshoot end user related issues with Proxy: PAC File, Browser, Groups assignments and Bypass Firewall
- Monitor Firewall Essentials : Logs generation, CPU, memory, error message: Interface or environmental parameters ( Temp, Power) Triage with respective team to resolve issues.
- Basic Troubleshooting: trace and escalate if any firewall is blocking ports.
Define : Different Categories of Firewall (Packet Filtering/ State full/ Application Firewall) Load Balancing
a. Monitoring of Pools/ Server Farms andConnection Status.
b. SOP based troubleshooting of Connectivity issues to the Virtual IP. Technical Skills
- Network Components, Devices (F)
- Virtual Private Network (VPN) connection Security (A)
- Proxy (F)
- Firewalls (F)
- Network Load Balancing (A)
Behavioral Skills
b. Interpersonal Skills, Nurturing Relationships (A)
c. Customer Service Orientation, Business Appreciation (A)
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