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Customer Support Representative

2 weeks ago

Noida Sector Noida Uttar Pradesh, India JVW Technologies Full time

**Urgent Hiring for Customer Support Representative - International Voice**
- Handle international customer calls to provide exceptional customer service
- Handling inbound calls of US process
- Resolve customer queries related to products/services offered by the company.
- Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
- In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
- Ensure Timely & Professional Responses to all Queries

**Qualification**

UG / Graduate

**Requirement**:

- Must have excellent communication in English (both verbal and written)
- Graduate freshers can also apply
- Should have knowledge on KPI
- Able to join immediately

**Benifits**
- 5 days working, 2 rotational week off
- Incentives

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹39,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (preferred)
- English (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

**Speak with the employer**
+91 8218846274