Guest Service Associate

7 days ago


Shillong, India IHCL Full time

18 Oct 2025

**Business Unit**:Vivanta Meghalaya, Shillong

**Department**:Front Office

**Description**:

- About IHCL- Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.- Careers at IHCL- At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.-
- Job Objective- Essential Job Tasks- Areas of Responsibility- Required Qualifications- Work Experience- Languages Needed in Position- Key Interfaces
- External- Key Interfaces
- Internal- Behavioural Competencies- Effective Communication- Resilience- Accountability- Teamwork- Judgement & Analysis- Learning Agility- Equal Opportunities Employment at IHCL



  • Shillong, India Hotel Poinisuk Full time

    Guest Service Associate (House keeping) is responsible for cleaning of rooms in particular and the hotel in general as and when directed by the Management. **Salary**: ₹7,000.00 per month **Benefits**: - Food provided - Paid time off Schedule: - Rotational shift Ability to commute/relocate: - Shillong, Meghalaya: Reliably commute or planning to...

  • F&b Associate

    4 days ago


    Shillong, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25156305 **Job Category**Food and Beverage & Culinary **Location**Courtyard by Marriott Shillong, Jail Road, Police Bazar, Shillong, Meghalaya, India, 793001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will...


  • Shillong, Meghalaya, India Roku Shillong Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    As a Front Desk Receptionist or Front Office Assistant, you will serve as the first point of contact for guests and play a crucial role in providing excellent customer service and ensuring the efficient operation of the front office.Key Responsibilities:Guest Greeting and Assistance:Warmly welcome arriving guests, addressing them courteously and...


  • Shillong, India Hotel Poinisuk Full time

    Front office is known to be the nerve centre of a hotel. Therefore, the front office associates **deal with customer queries, their needs, complaints etc.** **They are the chief point of communication for the guests**. **Job Types**: Full-time, Permanent **Benefits**: - Food provided Schedule: - Rotational shift Supplemental Pay: - Yearly...


  • Shillong, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25074964 **Job Category**Information Technology **Location**Courtyard Shillong, Jail Road, Police Bazar, Shillong, Meghalaya, India, 793001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures, report accidents, injuries, and unsafe work...


  • Shillong, India Marketing Wire Full time

    **Customer Service Associate**: At Marketing Wire, we are looking for a Customer Service Associate as a frontline representative of a company or organization to interact directly with customers to address their inquiries, concerns, and needs. A Customer Service Associate is skilled in effective communication, problem-solving, and maintaining a friendly and...


  • Shillong, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25026714 **Job Category**Information Technology **Location**Courtyard Shillong, Jail Road, Police Bazar, Shillong, Meghalaya, India, 793001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Plan and coordinate information technology-related equipment installations, moves, additions,...


  • Shillong, Meghalaya, India Hotel Centre Point, Shillong Full time ₹ 96,000 - ₹ 1,32,000 per year

    Job SummaryThe Housekeeping Associate is responsible for maintaining cleanliness, hygiene, and overall appearance of assigned areas. This role ensures that rooms, common spaces, and facilities meet established cleanliness standards and provide a comfortable environment for guests, employees, or residents.Key ResponsibilitiesClean and sanitize rooms,...


  • Shillong, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25011988 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Shillong, Jail Road, Police Bazar, Shillong, Meghalaya, India, 793001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...


  • Shillong, Meghalaya, India Kynjing Homes and Hotels Full time ₹ 1,20,000 - ₹ 1,44,000 per year

    We are looking for an experienced and dedicated Front Desk Executive to manage all guest-related activities and ensure smooth front office operations.As the first point of contact for our guests, you / your team will be responsible for delivering professional, warm, and efficient service.This is a compulsory residential role, requiring the candidate to stay...