Front Office Assoicate

6 days ago

Goa Goa, India Marriott International, Inc Full time

**Additional Information**
**Job Number**25023241
**Job Category**Rooms & Guest Services Operations
**Location**The Westin Goa, Survey No 204/1 Sub Division 1, Goa, Goa, India, 403509
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

  • Front Office

    6 days ago

    Goa, Goa, India SINQ Hospitality Full time

    **FEMALE CANDIDATES ONLY** * - Greet and welcome guests with a warm and professional attitude. - Handle check-in and check-out processes efficiently and accurately. - Manage room reservations and update the hotel’s booking system. - Provide information about hotel services, amenities, local attractions, and directions. - Address guest complaints and...

  • Front Office Executive

    2 days ago

    Goa, Goa, India Kish Hospitality Consultant Full time

    Kish Hospitality Consultant is currently hiring for the position of Front Office Executive for Luxury Resort in North Goa. **Responsibilities**: 1. Assist the Front Office Manager in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest...

  • Front Office Associate

    2 days ago

    Goa, Goa, India Kish Hospitality Consultant Full time

    Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Resort in North Goa. **Responsibilities**: 1. Assist the Front Office Supervisor in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest...

  • Front Office Associate

    2 days ago

    Goa, Goa, India Kish Hospitality Consultant Full time

    Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Resort in North Goa. **Responsibilities**: 1. Assist the Front Office Supervisor in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest...

  • Front Office Intern

    2 weeks ago

    goa, India Alagoa Resort Full time

    Company DescriptionAlagoa Resort offers a range of basic amenities and services including a restaurant with diverse cuisines. .Role DescriptionThis is a full-time on-site role for a Front Office Intern located in South Goa. The Front Office Intern will be responsible for performing receptionist duties, handling appointment scheduling, and managing phone...

  • Front Office Supervisor

    2 days ago

    Goa, India De Mandarin Full time

    We at De Mandarin Hotel Goa is looking for front Office supervisor. You will be reporting to front office manager If interested and eligible you can contact us on 6364756503. - Supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. - Front office supervisor must have a strong...

  • Front Office Associate

    2 weeks ago

    Goa, Goa, India Kish Hospitality Consultant Full time

    Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Resort in North Goa. **Responsibilities**: 1. Assist the Front Office Supervisor in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest...

  • Front Office Executive

    1 week ago

    Goa, India Sasha's Holiday Village Full time ₹ 2,00,000 - ₹ 3,50,000 per year

    Looking to hire an experienced Front office executive who can also be promoted to Assistant Front office manager in 3-6 months of good performance.Candidate should have minimum experience of 2-3 years in front office.Job Types: Full-time, PermanentPay: ₹18, ₹24,000.00 per monthBenefits:Flexible scheduleFood providedHealth insurancePaid time offProvident...

  • Front Office Supervisor

    2 weeks ago

    Goa, India Paradigm Consultants Full time

    **Front Office Supervisor** - Job Location : North Goa - Industry Type : Hospitality **Experiences Brief** - Education : Diploma / Degree in hotel management - Experiences : Min 3 Years as front office supervisor - Total Experiences 5 - 7 Years in Front office Dept - Experiences in 3 Star & 5 Star property is a must - joining Immediate **FRONT DESK...

  • Front Office Associate

    2 days ago

    Goa, India Foxoso Hospitality Pvt Ltd Full time

    Able Handle front Office Department. Able to handle guest Quaries, Guests Satisfaction, front office staffing, duty rostering **Salary**: ₹15,000.00 - ₹17,000.00 per month **Benefits**: - Food provided - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Rotational shift Supplemental pay types: - Performance bonus - Yearly...