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Customer Relationship Executive

2 weeks ago

Bengaluru Karnataka, India Spait Infotech Private Limited Full time

**Job Summary**:
**Key Responsibilities**:

- Build and maintain strong, long-lasting client relationships.
- Understand client needs and provide tailored solutions to enhance satisfaction and retention.
- Identify and generate new business leads through various channels such as referrals, cold calling, social media, and networking.
- Collaborate with the sales team to convert leads into active clients.
- Regularly follow up with leads and maintain detailed records in the CRM system.
- Collect client feedback and provide insights to internal teams for product/service improvements.
- Handle client inquiries, concerns, and requests efficiently and professionally.
- Prepare and present regular reports on lead generation, customer interactions, and conversion metrics.

**Requirements**:

- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in customer relationship management, client servicing, or business development.
- Strong communication and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficient in using CRM tools and MS Office.
- Results-oriented with a strong focus on lead conversion and customer satisfaction.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid time off
- Work from home

Schedule:

- Fixed shift
- Monday to Friday
- US shift

Supplemental Pay:

- Yearly bonus

**Language**:

- English (required)

Work Location: Remote

**Speak with the employer**
+91 9488725488