
Export Back Office Executive
16 hours ago
Details of the requirement are given below for your reference:
1) Client Company : Manufacturing industry
2) Position : Exports Back Office Executive
3) Experience Required: 1-2 years of experience
4) Salary Negotiable : 20k to 25k
5) Job Location : Odhav, Ahmedabad
6) Job Description:
Provide back-office support to the export sales team.
- Coordinate with international customers for documentation, dispatches, and order
updates.
- Maintain updated records of all export orders in CRM.
Assist the export sales team with order processing and documentation.
2. Sample Dispatch & Follow-ups
- Arrange and send product samples as per customer requests.
- Track deliveries and follow up for customer feedback.
- Maintain proper records of all sample requests, dispatches, and responses.
3. Export Documentation & CHA Coordination
- Prepare and check export invoices, packing lists, and shipping documents.
- Coordinate with CHA (Custom House Agents) for shipment clearance.
- Ensure proper filing of all export-related documents.
4. Packing List & Shipment Documentation
- Prepare packing lists as per customer requirements.
- Ensure proper coordination with the production/warehouse team for shipment
readiness.
- Maintain accurate documentation for logistics and export procedures.
5. CRM & Reporting
- Enter and update all export-related activities in the CRM system daily.
- Maintain proper records of inquiries, sample follow-ups, orders, and shipments.
- Generate reports on export sales, pending shipments, and customer feedback.
Key Skills & Competencies
- Basic knowledge of export documentation and shipping procedures.
- Familiarity with MS Office (Excel, Word, Outlook) and CRM software.
- Strong organizational and follow-up skills.
- Good communication skills in English (written & verbal).
Qualifications & Experience
- Bachelor’s degree in Commerce, Business, or International Trade (preferred).
- 0-2 years of experience in an export-related role (freshers can apply).
- Interest in learning export operations and international trade.
**With Regards,**
**Himani (HR)**
**9377165778**
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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