Collection Executive- Used Vehicle Loan

4 days ago


Surat Gujarat, India FORTUNE INTEGRATED ASSETS FINANCE LIMITED Full time

Role:
**Key Responsibilities**:

- **Collection & Recovery**:

- Follow up on overdue accounts for used car and CV loans.
- Visit customers and guarantors for payment collection and issue resolution.
- Ensure timely recovery of EMIs, bounce charges, and overdue amounts.
- **Field Visits & Tracing**:

- Conduct field visits based on collection bucket (0-30, 30+, 60+ DPD).
- Trace absconding/defaulting customers through skip tracing tools and field intelligence.
- **Customer Handling**:

- Educate customers about payment obligations and resolve disputes.
- Negotiate settlements or restructuring in coordination with the recovery/legal team.
- **Coordination & Reporting**:

- Coordinate with repossession agencies, legal teams, and branch collection units.
- Submit daily visit reports, recovery updates, and exception reports.
- Maintain MIS and update system entries accurately for each case.
- **Compliance & Ethics**:

- Follow collection SOPs and code of conduct (no coercion or unlawful recovery methods).
- Adhere to RBI and company guidelines for ethical collection practices.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person


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