
Collection Executive- Used Vehicle Loan
4 days ago
Role:
**Key Responsibilities**:
- **Collection & Recovery**:
- Follow up on overdue accounts for used car and CV loans.
- Visit customers and guarantors for payment collection and issue resolution.
- Ensure timely recovery of EMIs, bounce charges, and overdue amounts.
- **Field Visits & Tracing**:
- Conduct field visits based on collection bucket (0-30, 30+, 60+ DPD).
- Trace absconding/defaulting customers through skip tracing tools and field intelligence.
- **Customer Handling**:
- Educate customers about payment obligations and resolve disputes.
- Negotiate settlements or restructuring in coordination with the recovery/legal team.
- **Coordination & Reporting**:
- Coordinate with repossession agencies, legal teams, and branch collection units.
- Submit daily visit reports, recovery updates, and exception reports.
- Maintain MIS and update system entries accurately for each case.
- **Compliance & Ethics**:
- Follow collection SOPs and code of conduct (no coercion or unlawful recovery methods).
- Adhere to RBI and company guidelines for ethical collection practices.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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