Cluster Collection Manager

1 week ago

Surat, India Skill Ventory Full time
Roles and Responsibilities Responsible for collections of Unsecured Loans. Responsible for collection efficiency and cost of collections for the assigned area Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to review account allocations and collections targets by bucket to agencies/ in house team Regularly follow up with the default customers through a dedicated team Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same Making sure that there is adequate Feet on Street availability area-wise / bucket-wise / segment-wise Building relationships with key clients to ensure timely collections are made Determine suitable tactics or strategies for timely collections.

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