Customer Service Associate

1 day ago

Lucknow Uttar Pradesh, India PVR Cinemas Ltd Full time

**Job Title**: Service Associate **(Walk-ins between
- 10:30- 4PM)**

**Location**: Lucknow, Uttar Pradesh
**Company**: PVR Saharaganj
**Department**: Operations / Customer Service
**Reporting To**: Duty Officer

**Job Summary**:
**Key Responsibilities**:

- Greet and assist customers courteously.
- Guide guests to their respective screens and seats.
- Check tickets and ensure proper entry and seating.
- Manage the crowd during entry, interval, and exit.
- Maintain cleanliness in lobbies, screens, and restrooms.
- Operate POS counters for food & beverage sales.
- Coordinate with other departments for smooth operations.

**Qualifications & Skills**:

- **Minimum Qualification**: 12th Pass (Higher Secondary)
- Good communication skills in basic English is mandatory.
- Pleasant personality with a customer-first approach.
- Ability to work in shifts, including weekends and holidays.
- Team player and quick learner.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹11,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

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