Retail Sales Officier

16 hours ago

Bengaluru Karnataka, India ARPL- Bangalore Karnataka Full time

**Retail Sales Officer (RSO) - Shaya, Bangalore**:

- **Job Role** : Retail Sales Officer
- **Function** : Sales
- **Reporting to** : Store Manager
- **Business**: Shaya (Silver Jewellery Store )
- **Job Details** : To maximize retail sales by Providing excellent customer service, maintaining store standards and achieving sales targets while ensuring customer satisfaction.
- **Key Responsibilities**:

- **1. Sales and Customer Service**:

- Engage with customers to understand their needs and recommend suitable products.
- Provide detailed information about product features, benefits, and usage.
- Upsell and cross-sell products to achieve sales targets.
- Handle customer queries and resolve complaints promptly.
- **2. Store Operations**:

- Ensure that shelves are fully stocked, and displays are appealing and clean.
- Monitor stock levels and report shortages to the management.
- **3. Team Collaboration**:

- Work collaboratively with team members to meet store objectives.
- Share feedback and insights with the store manager to improve operations.
- **4. Market Awareness**:

- Stay updated on new products, trends, and competitors' offerings.
- Provide feedback on customer preferences and market demand.
- **5. Compliance and Policies**:

- Follow company policies and procedures, including safety and security guidelines.
- Ensure compliance with sales, merchandising, and operational standards.
- Key Skills and Qualifications:

- Educational Qualification: 10+/ PUC/ Diploma; a degree in Business or related fields is an advantage.
- Experience: 1-3 years of experience in retail or sales roles preferred.
- Skills:

- Strong communication and interpersonal skills.
- Sales and negotiation abilities.
- Basic math and cash-handling skills.
- Customer-centric approach with problem-solving capabilities.
- **Other Requirements**:

- Flexibility to work weekends, holidays, and shifts.
- Positive attitude and ability to handle pressure.
- **Performance Metrics**:

- Achievement of monthly/quarterly sales targets.
- Customer satisfaction ratings.
- Store presentation and inventory management.
- Adherence to company policies and procedures.
- **Opportunities for Growth**:

- A Retail Sales Officer can progress to roles such as Senior Sales Officer, Assistant Store Manager, or Store Manager, based on performance and experience.
- **Location**: Shaya by CaratLane, Shop No.808, 27th Main, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102.

Pay: ₹300,000.00 - ₹350,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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