Job Title: Sales Back-end Operations Executive

7 days ago

Anna Nagar Madurai Tamil Nadu, India Vaighai Agro Products Limted Full time

**Mobile: 93459 12525**

Company: Vaighai Agro Products Limited

Location: Anna Nagar, Madurai - 625 020

**Job Title: Sales Back-End Operations Executive**

Job Summary

**Key Responsibilities**:

- **Order Processing & Management**:

- Receive and verify sales orders from the field sales team or customers.
- Enter orders into ERP/CRM systems accurately.
- Track order status and update customers or sales staff accordingly.
- Ensure timely dispatch of goods in coordination with logistics and warehouse teams.
- **Customer Support & Coordination**:

- Handle customer inquiries related to orders, delivery, or documentation.
- Coordinate with internal teams (production, dispatch, accounts) for smooth order fulfillment.
- Maintain communication with customers for updates or issue resolution.
- **Sales Documentation**:

- Prepare and maintain sales-related documents such as proforma invoices, delivery challans, invoices, and gate passes.
- Maintain a digital and physical filing system for all sales documentation.
- **Reporting & Data Management**:

- Update daily and monthly sales records and prepare MIS reports.
- Maintain customer master data in the ERP or Excel sheets.
- Analyze sales trends and provide inputs for forecasting or inventory planning.
- **Credit Control & Follow-Up**:

- Track outstanding payments and follow up with customers for timely collections.
- Coordinate with the finance team regarding credit limits and overdue accounts.
- **Support to Sales Team**:

- Assist in preparing quotations, tender documents, and price lists.
- Schedule and support sales meetings and client visits as required.

**Qualifications**:

- Bachelor’s degree in Commerce / Business Administration or related field.
- 2-5 years of experience in a sales support or back-office sales coordination role.
- Familiarity with ERP systems (e.g., SAP, Tally, Zoho) and Microsoft Office (especially Excel).

**Key Skills Required**:

- Strong communication and coordination skills
- Attention to detail and accuracy
- Time management and multitasking abilities
- Problem-solving and customer service mindset
- Knowledge of sales processes and documentation

Pay: ₹16,000.00 - ₹18,000.00 per month

Work Location: In person

**Speak with the employer**
+91 9345912525

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