Sales Back Office Executive

2 days ago

Ramanathapuram Coimbatore Tamil Nadu, India COUNTAI PVT Ltd Full time

About the Role:
We are seeking a dynamic and detail-oriented Sales Back Office Executive to support our sales team in ensuring seamless execution of sales activities, from inquiry tracking to offer preparation and lead generation. This role is critical in maintaining sales discipline, following up with prospects, and ensuring no lead is missed.
Key Responsibilities:
1. Sales Calendar Execution & Follow-ups

Track and monitor the sales calendar daily to ensure scheduled customer calls and meetings are happening as planned.

Proactively follow up with sales personnel to confirm that no customer inquiries are left unattended.

Send reminders and maintain accountability of sales team commitments.

2. Offer Preparation & Communication

Prepare and format professional quotations and offers based on inputs from the sales team.

Maintain organized records of offers sent, follow-up actions, and customer responses.

3. Lead Generation & Cold Calling

Research prospective clients using LinkedIn, industry directories, and other online sources.

Identify and qualify new leads using customer visiting cards and existing contact lists.

Warm up leads and hand over qualified inquiries to the sales team for further engagement.

4. CRM & Data Management

Update CRM or lead tracking sheets with the latest customer interactions, offer statuses, and follow-up notes.

Maintain a clean and up-to-date database of prospects, inquiries, and customer details.

5. Coordination & Communication

Liaise with internal departments such as R&D, production, and accounts to collect relevant data for offers and client communications.

Support the sales team in preparing documents for meetings, demos, and client visits.
Key Skills & Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.

1-3 years of experience in a sales coordination or inside sales/back office role.

Excellent verbal and written communication skills.

Strong organizational and follow-up abilities.

Proficiency in MS Office (Excel, Word, Outlook) and basic CRM systems.

Ability to multi-task and manage time effectively in a fast-paced environment.

Familiarity with LinkedIn Sales Navigator or similar tools is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹18,017.15 - ₹32,932.37 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Weekend availability

**Experience**:

- sales back end: 1 year (preferred)

Work Location: In person

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