Trainer - Banking Processes

**Job Information**:
Industry

**Education**
***

Work Experience

**1-3 years**
***

Salary

**600000**
***

City

**Bangalore**
***

State/Province

**Karnataka**
***

Country

**India**
***

Zip/Postal Code

**560034**

**About us**:
CareerLabs is the go-to place for all the career needs of students and young professionals We have a proven track record of helping students craft their dream career journeys. We offer a wide range of preparatory programs for National & International entrance exams. Also, we specialize in providing elite Admissions Consulting Services for those seeking admissions to Graduate & Business Schools both in India and abroad.

RESPONSIBILITIES:

- The incumbent shall be responsible for
- 1. Creating content such as Powerpoint presentations, Activity Sheets and answer keys that will help
- students learn the various nuances of the product.
- 2. Handling the live classes and webinars that pertain to this particular product. The topics that we expect
- the incumbent to cover are outlined in Annexure A.
- 3. Taking Marketing webinars and live seminars that will help us generate leads for the product.
- 4. Manage the cohorts of students and ensure that they complete the course. Ensure that metrics such as
- Attendance, Performance and Assessment Reports are maintained and reported back to the program
- Manager.
- SKILLS REQUIRED:

- The incumbent must
- 1. Must be proficient to handle the majority of topics outlined in Annexure A.
- 2. Have a great sense and attention to detail, impeccable communication skills, and a professional
- demeanor.
- 3. Be a team player and come up with ideas to improve the processes and content.
- 4. Be proficient with MS office tools and need to be well versed with basic software and online tools involved
- in day-to-day business.
- 5. Experience of having worked in a Bank is a plus.
- EXPERIENCE WITH TOOLS:

- Microsoft Office, Google Suite, and Webinar Management Platforms.
- JOB LOCATION: Chennai / Bangalore / Hyderabad (Work From Home)
- REMUNERATION: Rs.800 to 1000 per hour. (Every batch would have between 20 and 30 hours of interaction time.)
- ANNEXURE A

TOPICS TO BE COVERED AS A PART OF THE TRAINING

Part 1 : Behavioral Traits and Soft Skills for Sales Professionals (Optional)
- Challenges for Newcomers, Required Behavioral traits, Telephone Etiquettes, and E-mail writing skills with activity and role
- plays, Right attitude to become successful in sales, KASH (Knowledge, Attitude, Skills & Habits), Introduction to sales, Steps for
- Successful Selling, Pre-Sales Planning, Prospecting, Steps of Appointment Fixing, General Benefit Statement, Questioning
- Funnels, Objection Handling, Closing, Ack, Listening, Empathy, Persona Based Selling - Male and Female,

Part 2 : Banking Concepts (mandatory)
- Evolution of Banking, Banking Structure, RBI Functions, NI Act, Various Terms used in Day to day banking, Banking Products,
- Overview SA / CA / TD / Lockers / MF / SIP / LI / Digi Banking, FABing, Term Deposits, types, important terms, Difference
- between Fixed and RD Why RD Active Money, GSFC, SB + TD Selling, Non Digital - ATM, CDK, CDM, Debit Cards, Digital - MB, WA,
- NB, Features that can be used for ac sourcing, Who is NRI, What is meaning of repatriate Famous NRIs, Types of accounts, What
- are assets, different types, impact in SOP, Overview of Assets, Overview of Locker and usage, Overview of TASC, LI Focus
- Products, Account Opening Process, AML and KYC