Contract Administration Supervisor

2 weeks ago

Karnataka, India eBay Full time

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

**Overview**:
We are looking for a skilled and hands-on Contract Administration Supervisor to lead and support a team of contract administrators. This role requires strong legal operations experience, people management skills, and the ability to drive process efficiency across contract workflows. The supervisor will ensure timely, accurate contract processing and act as the key liaison between legal, business teams, and junior staff.

**Key Responsibilities**:

- Supervise, train, and mentor a team of entry-level and mid-level contract administrators, ensuring quality, consistency, and compliance in contract processing.
- Oversee daily contract operations, including document review coordination, signature routing, and archiving.- Manage team capacity and prioritize assignments to meet business deadlines, especially during high-volume periods.
- Coordinate closely with legal and business teams to ensure process clarity and resolve escalations.
- Recommend and implement process improvements to enhance workflow efficiency and user experience.
- Own and update internal tools and resources (intranet pages, templates, workflows) for contract administration.
- Support legal operations initiatives

**Qualifications**:

- Fluent in English; additional languages highly desirable.
- 5+ years of experience in contract administration or legal operations, including at least 1-2 years in a supervisory or team lead role.
- Strong command of Microsoft Office and Google Suite (Docs, Sheets, Gmail, Drive).
- Experience with contract management systems (e.g., DocuSign, CLM tools).
- Demonstrated ability to manage teams, delegate effectively, and ensure accountability.
- High attention to detail, with excellent organizational and documentation skills.
- Strong interpersonal, communication, and stakeholder management skills.
- Flexible and reliable during busy periods, especially at quarter
- and year-end.
- Proactive, solutions-oriented mindset with the ability to drive process improvements and team development.

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