Telecaller Back Office Executive

2 weeks ago


Kharghar Navi Mumbai Maharashtra, India Healthtrek Healthcare Full time

**Key Responsibilities:Telecalling Duties**:

- Make outbound calls to potential or existing customers to inform them about products or services.
- Handle incoming customer inquiries and resolve issues in a professional manner.
- Follow up on leads and maintain regular contact with customers.
- Maintain customer data, feedback, and call records.
- Promote company offers or services during calls as needed.

**Back Office Duties**:

- Data entry and management of customer records, orders, and follow-ups.
- Assist in preparing reports, invoices, and documentation.
- Support the sales or operations team with day-to-day administrative tasks.
- Coordinate with internal departments as needed.

**Requirements**:

- Minimum qualification: 12th Pass or Graduate
- Good communication skills in Hindi and basic English (regional language is a plus)
- Polite, convincing, and confident while speaking on calls
- Ability to multitask and manage time efficiently
- Prior experience in telecalling or back office will be an added advantage

Pay: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Work Location: In person



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