Telesales Executive

2 weeks ago

Kovur Road Chennai Tamil Nadu, India INDIAN ROUNDS Full time

**Tour and Travel Telecalling Executive - Domestic and International Tours**

**Job Summary**:
We are looking for a passionate and driven Tour and Travel Telecalling Executive specializing in both domestic and international tours. As a key member of our team, you will be responsible for promoting and selling our diverse range of travel packages over the phone, providing exceptional customer service, and achieving sales targets. If you have a deep understanding of Indian and international destinations, excellent communication skills, and a knack for sales, we invite you to join our team and help create unforgettable travel experiences for our customers.

**Responsibilities**:

- Conduct outbound calls to prospective customers to promote our domestic and international tour packages.
- Engage with customers to understand their travel preferences, interests, and budget constraints.
- Provide detailed information about various travel destinations, attractions, itineraries, and accommodation options.
- Customize travel packages to meet the specific needs and preferences of individual customers.
- Answer inbound calls from customers seeking information about our travel services and assist them in selecting the right package.
- Address customer inquiries, concerns, and complaints in a professional and timely manner, striving to achieve customer satisfaction.
- Maintain accurate records of customer interactions, bookings, and sales activities in the CRM system.
- Collaborate with the sales team to develop targeted marketing campaigns and promotional offers.
- Stay updated on travel industry trends, new destinations, visa requirements, and travel regulations.
- Meet or exceed monthly sales targets and performance metrics.

**Requirements**:

- Bachelor’s degree in Hospitality, Tourism, Marketing, or a related field is preferred.
- Proven experience in telemarketing, sales, or customer service, preferably in the travel industry.
- In-depth knowledge of Indian and international travel destinations, tourist attractions, and travel-related services.
- Excellent communication skills in English and proficiency in regional languages is a plus.
- Strong interpersonal skills and the ability to build rapport with customers from diverse backgrounds.
- Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- Ability to work in a fast-paced environment, multitask effectively, and adapt to changing priorities.
- Flexibility to work evenings, weekends, and holidays as required.
- A passion for travel, cultural exploration, and creating memorable experiences for customers.

**Benefits**:

- Competitive salary package with attractive incentives and bonuses based on performance.
- Opportunities for career growth and advancement in the travel industry.
- Comprehensive training and development programs to enhance product knowledge and sales skills.
- Travel discounts and incentives for employees.
- Health insurance, retirement plans, and other benefits.

**Job Types**: Full-time, Permanent

Pay: ₹8,087.89 - ₹40,000.00 per month

Schedule:

- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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