International Voice Proccess

2 weeks ago

Hyderabad Telangana, India Nexus Jobs Full time

**Key Responsibilities**:

- Handle inbound calls efficiently and provide excellent customer service to international clients.
- Understand customer queries and resolve issues in a timely and professional manner.
- Maintain high-quality customer interaction while adhering to process guidelines.
- Work collaboratively with team members to meet performance targets.
- Adapt to a fast-paced environment and work on rotational shifts.

**Requirements**:

- **Minimum Qualification**: 12th pass or equivalent.
- **Experience**: At least 8 months of proven experience in International Voice Process (Inbound Calling only).
- Excellent verbal communication skills in English.
- Willingness to work in night shifts and from the office.
- Immediate joiners preferred.

**Additional Benefits**:

- 5-day working week (rotational week off).
- Two-way cab facility available.
- 20K loyalty bonus.

**Salary**: INR 3.5 LPA - 4.5 LPA

**Work Location**: Hitech City, Hyderabad.

**Job Types**: Full-time, Permanent

Pay: ₹350,000.00 - ₹450,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund

Schedule:

- Monday to Friday
- Rotational shift

Supplemental Pay:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)
- International voice process: 1 year (required)

**Location**:

- Hyderabad, Telangana (required)

Work Location: In person

**Speak with the employer**
+91 9772544341

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