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Tele Caller Executive

2 weeks ago

Mohali Punjab, India THE CANN WAY OVERSEAS MOHALI Full time

_**"We are urgently hiring for Telecaller Executive for our immigration company."**_
- **Job Responsibilities of Visa Counsellor and Telecaller Executive : -**_
- Handle Customer's Inbound And Outbound Calls.
- Answering phones and explaining the product and services offered by the company.
- Fix Appointments For Counselors And Generate Walk-In.
- Counselling all student walk in’s for available study options as per their respective profiles
- To provide professional and high-quality counselling services to students who want to study abroad by informing them about available courses and career opportunities.
- To counsel clients about student visa process requirements of countries like Canada, UK, Australia.
- To explain about colleges and different courses.
- To explain about college and embassy fee structure.
- To deliver pipeline leads and conversion targets by intake, assist with the execution of destination-specific activity calendars.
- The Visa and Immigration Counselor must ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
- Assisting students from start to end of the entire admission process.
- Handle visa filing and checking the authenticity of the documents provided.
- Convert Leads To Admissions.
- To follow up the clients for enrolments.
- Follow-Up On The Leads Till Registration.
- Coordinating With The Operations Department From Time To Time For The Student's Case Proceedings.
- To maintain proper records for all the meetings with the students.
- Making recordings of all the sales phone calls and sales deals.
- Maintaining the database of the customers on a regular basis.
- Regularly meet the assigned individual and team targets.
- **QUALIFICATIONS, EXPERIENCE AND SKILLS REQUIRED:

- **_
- Should be a graduate in any stream.
- Up-to date knowledge of any changes to legislation.
- Self-starter, self-motivated, quick learner with good inter-personal skills with an ability to work in a team.
- Result-orientated and able to work under pressure to achieve targets.
- Knowledge regarding requirements of documents, filling procedures and answering inquiries from customers and resolve issues.
- Thorough knowledge of Visa Filling and admission process.
- Effective communication and interpersonal skills.
- Excellent Problem-Solving And Customer Service Skills.
- Excellent command of spoken and written Punjabi, Hindi & English as well as the local language.
- Pleasing personality.
- Committed to work on long term.
- Flexibility over working hours.

**Salary**: ₹18,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Pay: ₹15,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person