E-commerce Executive

3 days ago

Ahmedabad Gujarat, India YourSeller Full time

Job Title: E-Commerce Executive

Reports To: Director of Operations/Sales

Department: E-Commerce

Job Responsibilities:

- Enter Return Authorization’s for pre-approved marketing activities, stock returns and defects
- Communicate with customers on orders statuses, transportation updates, ETAs, etc.
- Monitor open customer orders and generate customer reports like shipping, backorder, ETA
- Submitting product details based on customers’ requirements/formats
- Release ship schedules for upcoming shipments
- Create and monitor shipments within both Amazon Seller Central and Netsuite
- Co-ordinate with logistics partners and warehouse for upcoming shipments
- Communicate and report operational information internally to other departments and

executives
- Maintain detailed reports to monitor and track the status of all ongoing projects and products
- Coordinate internally with production and shipping to ensure product flows properly from order

point to ship point
- Maintain, develop and provide detailed reporting on a weekly/monthly basis for the sales team

member/s, both on a standardized and ad hoc basis

**Skills**:

- Demonstrated experience and proficiency with spreadsheets, databases and reporting tools
- Excel, PowerPoint, and Netsuite
- Ability to creatively seek information to improve processes and find solutions to business

questions and issues
- General understanding of business metrics and data in consumer-packaged goods or related

retail business environment (preferred)
- General understanding of Amazon Seller Central and Vendor Central (preferred)
- Detail-oriented with excellent project management, organizational, and analytical skills.
- Proven initiative (self-starter) and responsibility demonstrated through prior work experience
- Excellent communication skills - verbal, written and presentation.

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- total work: 2 years (required)

Work Location: In person

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